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Help & Support
Welcome to krxy slaq! We’re here to make sure your shopping experience is smooth, stylish, and stress-free. If you’ve got questions, we’ve got answers.
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Frequently Asked Questions
1. Where’s my order?
Once your order ships, you’ll get an email with a tracking link. If it's been more than 48 hours and you haven’t received it, hit us up at [email protected]
2. What’s your return policy?
Not vibing with your fit? No worries. You have 14 days from delivery to return unworn items with tags. Final sale items are not eligible for returns.
3. How do I start a return or exchange?
Go to our Returns Portal and follow the steps. Questions? Email us and we’ll guide you through it.
4. Do you ship internationally?
Yes! We ship worldwide. Delivery times and costs vary depending on your location.
5. Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Email us ASAP at [email protected]
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Contact Us
Still need help?
Email us anytime at [email protected] – we usually respond within 24 hours.
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Stay Connected
Follow us on socials for drops, styling tips, and behind-the-scenes vibes.
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Let me know if you want to include a live chat option, phone number, or more info like sizing help or payment options!